Which of the following consequences is a result of shipping directly from the point of manufacture to the customer rather than through a distribution network?
Answer : B
Which of the following results can be expected from sharing a common understanding of demand and consumption patterns among supply chain participants?
Answer : D
An advantage of using a third-party logistics service (3PL) is improved:
Answer : B
A return material authorization (RMA) policy is used in reverse logistics to:
Answer : C
A company's decision to charge different prices for the same service sold in different market segments is most likely based on which of the following metrics?
Answer : B
Which of the following outcomes is a benefit typically expected of customer relationship management (CRM)?
Answer : B
A main benefit of using customer relationship management (CRM) is:
Answer : C
Which of the following indicators is most appropriate to use as a measure of supply chain utilization?
Answer : B
The main benefit of a mass customization product design strategy is to:
Answer : C
Keeping all other factors equal, a company typically will try to maintain higher service levels for products with:
Answer : C
A large manufacturer wanting to be more competitive in the global market place decided to outsource its transportation and return processing to other companies on a contractual basis. The companies providing the services would be referred to as:
Answer : B
Companies are more likely to consider the consequences of their product design decisions when they view the reverse supply chain as an extension of the:
Answer : A
The primary reason for a firm to pursue strategic supply chain activities is to:
Answer : A
A firm supplies a single line of products to consumers using retail stores and on-line sales, distributors, and wholesalers. Currently the firm has common pricing and response times for sales in each sales channel. Which of the following tools is most appropriate to employ to improve profitability?
Answer : A
A company has been delivering a global product that no longer appears profitable. Senior management's best response is to:
Answer : A