ASQ CMQ-OE - Certified Manager of Quality/Organizational Excellence Exam Exam
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Total 664 questions
Question #1 (Topic: Exam A)
The decision-making authority delegated to lower management levels depends on:
I: The situation
II: The extent of centralization or decentralization
III: Which people in the organization have the best information
IV: The complexity of the environment in which the organization functions
I: The situation
II: The extent of centralization or decentralization
III: Which people in the organization have the best information
IV: The complexity of the environment in which the organization functions
A. I and III
B. II and IV
C. I, II, and IV
D. I, II, III, and IV
Answer: D
Question #2 (Topic: Exam A)
Organizational culture is comprised of:
A. Organization policy
B. Strategic plans
C. Values, norms, and assumptions shared by the organization members
D. Core competency of the organization
Answer: C
Question #3 (Topic: Exam A)
A leader derives her or his leadership role from:
A. Her or his experience and training
B. Acceptance of her or his direction by the followers
C. Top management
D. Acceptance by the external customers and the public
Answer: B
Question #4 (Topic: Exam A)
Situational leadership is applicable when:
I: One approach does not meet every situation
II: A new person on the job requires a lot of direction
III: A new process has been introduced
IV: The performer has mastered the task assigned
I: One approach does not meet every situation
II: A new person on the job requires a lot of direction
III: A new process has been introduced
IV: The performer has mastered the task assigned
A. II and III only
B. IV only
C. I, II, III, and IV
D. III only
Answer: C
Question #5 (Topic: Exam A)
Which of the following is not usually a role of a manager?
A. Selects people to fill job vacancies
B. Mentors a potential candidate for management
C. Determines the legality of a supplier–partnership agreement
D. Organizes the work to be done
Answer: C
