CompTIA CD0-001 - CDIA+ Certification Exam Exam

Question #1 (Topic: Topic 1)
Certkiller revises several procedure documents every year. Multiple individuals review and
revise these
documents before final approval. Which would be the best solution?
A. EDI B. COLD/EDM C. E-mail D. Workflow
Answer: A
Question #2 (Topic: Topic 1)
Companies have always taken precautions with the physical security of their records.
Which of the following security precautions is the most important when transmitting
electronic documents over the Internet?
A. Digitally sign and watermark all documents before publication. B. Limit access to the documents using encryption and authentication. C. Limit access to the documents by implementing a firewall and HTTPS. D. Require users to enter password and date of birth in order to access documents.
Answer: B
Question #3 (Topic: Topic 1)
A software modification is being implemented on an existing document management
system. Which information is the LEAST important to communicate to the solution owner?
A. List of software fixes and patches. B. Scheduled maintenance window. C. Full description of system changes. D. Roll back strategy if software modification fails.
Answer: B
Question #4 (Topic: Topic 1)
A company has a single call center. It will introduce new products that will increase
customer service calls. The company wants to handle an increasing number of calls
without adding personnel or decreasing customer service levels. Which aspect of workflow
technology should it consider?
A. Pre-retrieval of customer folders B. Sorting of documents in a work queue C. Load balancing D. Work monitoring
Answer: A
Question #5 (Topic: Topic 1)
A proposed scanner uses TIFF Group 4 compression. What will be the average size of a
black and white A4 sized (8.5 inches x 11 inches or 216 mm x 279 mm) document at 600
dpi (24 dots per mm)?
A. 50 K bytes B. 180 K bytes C. 210 K bytes D. 380 K bytes
Answer: C
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