IBM C7020-230 - IBM Watson V3 Application Development Exam

Question #6 (Topic: )
The IT helpdesk of a large enterprise routinely conducts surveys of its users. The survey
allows the users to rate the performance of the helpdesk and to enter about 3-4 lines of
comments in a free form text field.
Which IBM Watson service should the IT helpdesk use to derive insights from the texts and
to look for patterns among complaints for improvements?
A. Tone Analyzer to evaluate sentiments expressed in the comments. B. Use Personality insights to analyze traits of the users logging the comments. C. Use Discovery to extract keywords and entities for common patterns across the comments plus gain insight into the sentiment expressed by each comment. D. Use Natural Language Classifier to look for concepts mentioned in the review.
Answer: C
Question #7 (Topic: )
A Marketing manager would like to analyze and better understand how people feel about
the new brand released last week and use this new knowledge to adjust the campaign
message for obtaining higher rate of positive sentiment.
Which IBM Watson service will help her to best accomplish this goal?
A. Natural Language Understanding (Sentiment) B. Discovery C. Natural Language Understanding (Keywords) D. Personality Insights
Answer: A
Question #8 (Topic: )
Which statement best describes the unsupervised learning process when performing
clustering on a large data set?
A. The system understands the significance of the data points and a cognitive sub-process clusters the data, removing the need for a human supervisor. B. A neural network is deployed in unsupervised mode to determine to which cluster a data point belongs. C. Examples of data points and their associated cluster are fed into the system allowing it to learn and generalize for the rest of the data set. D. Data points are compared at random and the differences between their features are used to determine whether they belong in the same cluster or not.
Answer: D
Question #9 (Topic: )
A cognitive FAQ widget on a companys support portal allows users to ask questions
related to the company and its products.
Which two IBM Watson services will create this pattern? (Choose two.)
A. Tradeoff Analytics B. Natural Language Understanding service Semantic Roles API C. Conversation D. Discovery E. Personality Insights
Answer: B,C
Question #10 (Topic: )
Where is the source code for the IBM Watson SDK located?
A. IBM Watson Developer Cloud repository on Github B. IBM Watson Knowledge Center C. IBM Bluemix documentation D. IBM DeveloperWorks site
Answer: A
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