IBM C2070-580 - IBM Case Manager V5.0 Exam
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Total 113 questions
Question #11 (Topic: )
Which statement best describesthe key differences between case management and
business process management?
business process management?
A. Cases tend to be predictable and rely on system control or business rule based control flow
B. Cases may not always involve human participation, while a business process solution always require human interaction
C. In case management, the business problem is solved by a knowledge worker using tasks that may have been modeled; in business process management, the business problem is always solved by following a modeled process
D. The emphasis of case management is on designing a step by step procedure to solve a business problem; the emphasis of business process management is on designing a flexible solution for knowledge workers to solve a repeatable problem
Answer: C
Question #12 (Topic: )
Which application is used to expose a case property as a measure or dimension within the
Case Analyzer database?
Case Analyzer database?
A. Case Manager Builder
B. Process TaskManager
C. Process Configuration Console
D. Cognos Real-time Monitoring Workbench
Answer: B
Question #13 (Topic: )
An administrator has installed IBM WebSphere ILog JRules under the Case Manager
License agreement and is going to deploy an ILog Decision Service. Which statement is
correct?
License agreement and is going to deploy an ILog Decision Service. Which statement is
correct?
A. The Decision Service may only be invokeddirectly by IBM Case Manager
B. The Decision Service may only be invoked by a custom program and cannot be invoked directly by IBM Case Manager
C. The Decision Service may be invoked by any program as long as it is in response to a request that hasoriginated from IBM Case Manager
D. The Decision Service may be invoked by any program, irregardless of whether this is done in response to a request that has originated from IBM Case Manager
Answer: C
Question #14 (Topic: )
Which one of the following products provides the ability to monitor case processes and to
analyze historical data?
analyze historical data?
A. Case Monitor
B. FileNet Case Analyzer
C. Cognos Real-time monitoring
D. Cognos Business Intelligence
Answer: B
Question #15 (Topic: )
Select two log files that should be collected when you experience a problem with the Case
Manager Administration Client? (Choose two)
Manager Administration Client? (Choose two)
A. Collect <user's home dir>/acm_configmgr_workspace/.metadata/.log
B. Collect <user's home dir>/acm_configmgr_workspace/.metadata/acm.log
C. Collect <user's home dir>/acm_configmgr_workspace/.metadata/cmac.txt
D. Collect <user's home dir>/acm_configmgr_workspace/.metadata/cmac.log
E. Collect SystemOut.log file and the install_path/CaseManagement/configure/tmp directory, where install_path is the location where the Case Manager software is installed
Answer: A,E
