Business Process Manager (BPM) v6.0 (BPM-001)

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Total 50 questions

Jidoka means error-free production.

  • A. True
  • B. False


Answer : A

Which philosophy was primarily developed by Toyota manufacturing experts?

  • A. Lean
  • B. Business Process Improvement
  • C. Six Sigma
  • D. Service Management


Answer : A

Which two of the following are the Six Steps of Business Process Improvement? (Choose two)

  • A. Know the Customer
  • B. Know the Standards
  • C. Know the Business
  • D. Access the Process


Answer : A,D

Pam is gathering information to design a process. She will consider which of the following concepts?

  • A. Mind mapping
  • B. Role of content
  • C. Brainstorming
  • D. RAP model


Answer : B

Business process improvement (BPI) focuses on continuous process improvement.

  • A. True
  • B. False


Answer : A

Process improvement offers you an alternative approach for uncovering data about your process.

  • A. True
  • B. False


Answer : B

Process mining is a tool that analyzes processes through event logs.

  • A. True
  • B. False


Answer : A

The balanced scorecard enables everyone within the organization to be on the same page.

  • A. True
  • B. False


Answer : A

A _________________ is a performance measurement technique that focuses on joining an organizations strategies to specific measures.

  • A. Balanced Scorecard
  • B. Process Analysis Tool
  • C. Dashboard
  • D. Functional Measurement


Answer : A

Business activity monitoring software is usually designed to provide updates to upper management and operations managers.

  • A. True
  • B. False


Answer : A

The purpose of ________________is to help you ensure your processes are operating at their most efficient level.

  • A. business activity monitoring
  • B. process activity monitoring
  • C. business analysis tool
  • D. business case study


Answer : C

Workflow engines require a significant amount of ________ and________ to get underway?

  • A. time
  • B. resources
  • C. money
  • D. variance


Answer : A,B

Workflow engines can complete processes without any human interaction.

  • A. True
  • B. False


Answer : A

__________is a term used to describe how various components of an organization interact and collaborate to complete the overall strategic goals of the company.

  • A. Lean
  • B. Function
  • C. Process
  • D. Workflow


Answer : C

The “D” in the DMAIC model stands for “Decide.”

  • A. True
  • B. False


Answer : B

Page:    1 / 4   
Total 50 questions