______________ are designed to control, define, standardize, and structure how procedures are carried out within an organization.
Answer : A
Technology that enables workflow in processes are called:
Answer : D
Paul is currently testing the design of his process. He is piloting the process and implementing feedback to optimize his process before he implements it across the organization. Paul is:
Answer : C
_______________is the first step of Business Process Improvement model.
Answer : C
A swimlane process map:
Answer : A
What do business processes define?
Answer : C
BPM (Business Process Management) is:
Answer : C
One of the most important BPM success factors is
Answer : B
In process modeling it is beneficial if work-shop participants ____________________.
Answer : C
What is the job of the process owner?
Answer : A
When should effective Change Management steps start?
Answer : C
Why is focused People & Change Management necessary in BPM?
Answer : B
A good process culture is characterized by __________
Answer : D
What is the primary purpose of the usage of process models?
Answer : C