Administration Essentials for Experienced Admin v1.0 (ADM-211)

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Total 382 questions

SIMULATION -
List the "clicks" and "code" options at the 'User Interface 'level.



Answer : See the solution below

Clicks: Apps, Tabs, Page Layouts, Record Types.
Code: S-Controls, Web Controls, Visual force

SIMULATION -
List the commonly used API calls



Answer : See the solution below

Create (also known as Insert)

Update -

Upsert -

Delete -

Undelete -

Query -

Retrieve -

SIMULATION -
List the order in which automation features trigger when a user saves a record.



Answer : See the solution below

System Validation Rules -
2. AllApex BEFORE Triggers
3. Custom Validation Rules
4. All Apex AFTER triggers
5. Assignment Rules (leads/cases)
6. Auto-Response (leads/cases)
7. Workflow Rules
8. Escalation Rules (cases)
9. Post-commit logic (Parent Roll-up Summary fields triggers all of the above on the parent object)

SIMULATION -
Name a examples of web applications or web controls:



Answer : See the solution below

X-to-Web -

Web-to-X -

SIMULATION -
Name the objects that support field history tracking:



Answer : See the solution below

Data Entry 'Objects: Accounts, Contacts. Opportunities, Leads, Contracts Cases. Solutions, Custom Objects
2. History Objects: Approval History, limited Campaign Member history (Member First associated, Member First Responded)
3. SaIcsforcc2Salcsforcc connection history
4. Oppty Stage History for: Stage, Probability, Amount, Close Date, Last Modified By

Once activities are archived, where is the only place you can access them?

  • A. You can't access them
  • B. Activity History- View AH
  • C. Recycle Bin
  • D. Activity Reports
  • E. Archiving of activities does not affect visibility


Answer : B

A Sales force object can exist independent of an application.

  • A. True
  • B. False


Answer : A

Explanation/Reference: You do not have to create a custom tab or assign a custom object to an application.

Account ID is required on the Opportunity object via the API.

  • A. True
  • B. False


Answer : B

Explanation/Reference: You do not need the Account ID on the opportunity when accessing through the API.

Actions to existing steps can be added to an active approval process?

  • A. True
  • B. False


Answer : A

Explanation/Reference: Actions can be added to the existing steps of active approval processes

False -

All applications downloaded from the App Exchange can be modified once loaded into an org.

  • A. True
  • B. False


Answer : B

Explanation/Reference: Only unmanaged packages downloaded from the App Exchange can be modified. Managed packages are unable to be edited or customized.

All editions of sales force can use the data loader

  • A. True
  • B. False


Answer : B

Explanation/Reference: Only UE, EE and DE Orgs can use the data loader

Apex is client-side -

  • A. True
  • B. False


Answer : B

Explanation/Reference: Apex is server side,S-Controls are client-side.

Apex offers optional creation of test scripts that can be run in a dev environment, in the UI or by sales force support personnel.

  • A. True
  • B. False


Answer : B

Explanation/Reference: The test scripts are mandatory, not optional

Delegated admins can login as their subordinates.

  • A. True
  • B. False


Answer : A

Explanation/Reference: But only when they have been granted login access rights by those subordinates.

Duplicate records are more commonly found when using a public sharing model?

  • A. True
  • B. False


Answer : B

Explanation/Reference: It is more common to have duplicate records using a private sharing model because users can't see records to know if they are already entered and enter them again without knowing they are duplicates.

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Total 382 questions