Microsoft AB-620 - Designing and Building Integrated AI Agent Solutions in Copilot Studio Exam

Question #11 (Topic: Topics, flows, and knowledge sources must be updated as policies or systems evolve. )
DRAG DROP
A company is preparing an agent flow so that it can be invoked by an agent during conversations.
The agent flow must meet the following requirements:
The agent must be able to trigger the flow.
The agent flow must be verified.
You need to prepare an agent flow so that it can be used by the agent.
In which order should you perform the actions to prepare the agent flow? To answer, move all actions from the list of actions to the answer area and arrange them in the correct order.
Answer:
Question #12 (Topic: Topics, flows, and knowledge sources must be updated as policies or systems evolve. )
HOTSPOT
A company uses an agent flow that occasionally requires human input before continuing execution.
Some automated actions must pause until a human provides a decision or additional information. The flow must be configured to:
Capture a human response for use in later steps.
Continue processing within the same flow run after the response is submitted.
Wait for a manual decision before proceeding.
You need to configure a human-in-the-loop agent flow.
Which setting should you configure for each requirement? To answer, select the appropriate options in the answer area.
NOTE: Each correct selection is worth one point.
Answer:
Question #13 (Topic: Topics, flows, and knowledge sources must be updated as policies or systems evolve. )
HOTSPOT
A company uses an agent that invokes an agent flow to exchange information during a conversation.
The company requires that the agent send data into the flow and receive structured results back from the same flow run. To support this business need, the flow must be configured to do the following:
Capture the data provided by the agent.
Return data results to the agent.
You need to configure the flow so that it can exchange data with the agent.
What should you configure for each requirement? To answer, select the appropriate options in the answer area.
NOTE: Each correct selection is worth one point.
Answer:
Question #14 (Topic: Topics, flows, and knowledge sources must be updated as policies or systems evolve. )
DRAG DROP
You are configuring an agent in Copilot Studio for an organization. The organization uses Microsoft Dataverse, Dynamics 365, and SharePoint Online.
The agent must retrieve information from enterprise systems and internal documents. The agent must meet the following requirements:
Must retrieve the current balance of a customer account stored in Dataverse.
Must retrieve the real-time shipping status of an order that updates throughout the day in Dynamics 365.
Must answer questions based on the content of a static PDF policy document.
Must provide a welcome message that does NOT depend on enterprise data.
You need to configure the agent to meet the requirements.
How should the agent retrieve the data? To answer, move the appropriate solutions to the correct requirements. You may use each solution once, more than once, or not at all. You may need to move the split bar between panes or scroll to view content.
NOTE: Each correct selection is worth one point.
Answer:
Question #15 (Topic: Topics, flows, and knowledge sources must be updated as policies or systems evolve. )
An agent calls a flow. The agent requires structured output values to be returned.
The agent receives unexpected or empty values.
You need to configure the agent so that data is exchanged correctly between the agent and the flow.
What should you do?
A. Validate parameter definitions. B. Change the trigger schema. C. Review the flow run history. D. Add a Parse JSON inside the flow. E. Republish the agent.
Answer: A
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