Avaya 7497X - Avaya Oceana Solution Support Exam
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Total 67 questions
Question #6 (Topic: Topic 1)
Unified Agent Controller (UAC) gets the status of the agent stations and interactions data from which Avaya Oceana® core component?
A. Unified Collaboration Administration (UCA)
B. Call Server Connector (CSC)
C. Unified Collaboration Model (UCM)
D. Engagement Designer (ED) A
Answer: Explanation
Question #7 (Topic: Topic 1)
A customer reports that Avaya Oceana Workspace agents are not able to connect, and they want to troubleshoot Unified Agent Controller (UAC). Which log will
show more relevant logs for UAC?
show more relevant logs for UAC?
A. /var/log/Avaya/dcm/pu/UnifiedAgentController/ua-bpm-pu.log
B. /var/log/Avaya/services/UCAStoreService/UCAStoreService.log
C. /var/log/Avaya/dcm/pu/CSCService/CSCService/.log
D. /var/log/Avaya/services/ContactCenterService/ContactCenterService.log B
Answer: Explanation
Question #8 (Topic: Topic 1)
Which credentials does Avaya Oceana Workspaces use for Agent login?
A. Avaya Breezeâ„¢ Authorization Service and Avaya Control Manager Agent username and password
B. Avaya Breezeâ„¢ Authorization Service and Avaya Communication Manager Agent username and password
C. Avaya Breezeâ„¢ Authorization Service and Avaya Communication Manager extension and password
D. Avaya Breezeâ„¢ Authorization Service and LDAP as Authentication Authority A
Answer: Explanation
Question #9 (Topic: Topic 1)
A customer has performed the backup operation for Avaya Oceana® solution.
Where can you see the backup of UCAStore service that has been completed 100%?
Where can you see the backup of UCAStore service that has been completed 100%?
A. In the System Manager on the Server Administration under Backup and Restore Job Status
B. In the System Manager on the Cluster Administration under Backup and Restore Job Status
C. In the System Manager on the Avaya Breezeâ„¢
D. In the System Manager on the Server Management A
Answer: Explanation
Question #10 (Topic: Topic 1)
To perform the restore of the Intersystem cache database, which application file must run from the Install directory of the Omnichannel Windows Multimedia
Server?
Server?
A. Avaya\Oceana\Oceana\BackupAndRestore\BackupAndRestore.exe
B. Avaya\Oceana\Oceana\BackupAndRestore\CacheDatabaseRestore.exe
C. Avaya\Oceana\Oceana\BackupAndRestore\Restore.exe
D. Avaya\Oceana\Oceana\BackupAndRestore\OmnichannelRestore.exe A
Answer: Explanation
