VMware 5V0-62.22 - VMware Workspace ONE 21.X UEM Troubleshooting Specialist Exam
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Total 60 questions
Question #6 (Topic: Exam A)
A few devices have stopped updating their last seen time within the console. After testing with a device, the administrator notices the Intelligent Hub states AWCM is connected. The administrator decides to review the connection flow to determine the cause of the failure.
Which connection flow should be examined to gain this insight?
Which connection flow should be examined to gain this insight?
A. Device connection to Device Services
B. Device Services connection to DB
C. Device Connection to Console Server
D. AWCM connection to Device Services
Answer: D
Question #7 (Topic: Exam A)
An administrator has been troubleshooting an issue where a single device is unable to check in to VMware Workspace ONE UEM and receive commands. All services are functioning, and this issue appears to be isolated to this specific device. Service logs have also been reviewed and do not show any instances of communication with the device in question.
Which troubleshooting step should be taken next to find the root cause, while not causing any data loss to the end user's device?
Which troubleshooting step should be taken next to find the root cause, while not causing any data loss to the end user's device?
A. Gather Device Side Logging.
B. Renew the Device Root Certificate.
C. Manually update the device record in the DB.
D. Use Device Wipe, and then re-enroll the device.
Answer: A
Question #8 (Topic: Exam A)
An administrator has assigned a purchased application to a new group of DEP devices and enabled device-based-licensing. However, none of the assigned devices could install the application.
Which statement describes the possible cause of this problem?
Which statement describes the possible cause of this problem?
A. Devices do not have Workspace ONE Hub installed.
B. VPP invites are not accepted.
C. VPP sToken has expired.
D. App Store is hidden.
Answer: B
Question #9 (Topic: Exam A)
An organization administrator configures VMware Workspace ONE UEM to deploy a new internal Win32 application to Windows devices, which are all located in the same OG (organization group). Users of newer Windows devices with increased hardware capacities can install this application, but older Windows devices with lower capacities are unable to complete the installation.
What is the most likely cause of this issue?
What is the most likely cause of this issue?
A. The organization’s Windows Azure AD credentials in their Microsoft Store for Business expired.
B. The VMware Workspace ONE administrator set “RAM Required” for the application in the "Details" tab options.
C. The assignment of the internal application via the common OG (organization group) is misconfigured.
D. The VMware Workspace ONE administrator set “Admin Privileges” for the application in the "Details" tab options.
Answer: B
Question #10 (Topic: Exam A)
Where should the logging level for AirWatch Cloud Connector be changed?
A. In the CloudConnectorHub.exe.config file
B. At the Workspace ONE Access Connector settings page
C. In the CloudConnector.exe.config file
D. At the UEM console Cloud Connector settings page
Answer: C
