Cisco 500-444 - Cisco Contact Center Enterprise Implementation and Troubleshooting (CCEIT) Exam
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Total 56 questions
Question #11 (Topic: Exam A)
Which account does PCCE wizard use for logins to access the appropriate server and enable interfaces, databases, and protocols?
A. Setup login
B. Windows login
C. Local administrator login
D. Service Account login
Answer: C
Question #12 (Topic: Exam A)
Which Cisco Unified Border Element configuration is used in Contact Center Enterprise with Cisco Unified Customer Voice Portal and Cisco Unified Border Element deployment?
A. A voice gateway must be dedicated for VXML browser sessions.
B. Cisco Unified Border Element must be configured as media pass flow-around mode.
C. Cisco Unified Border Element must be configured as media pass flow-through mode.
D. Box-to-box Cisco Unified Border Element must be used for redundancy.
Answer: C
Question #13 (Topic: Exam A)
What will the caller hear if Cisco Unified ICM sends back a label of 91919191?
A. MoH
B. Ringing
C. an error message
D. Audio
Answer: B
Question #14 (Topic: Exam A)
Which two claim rules will be added to specify the claims sent from ADFS to Cisco Identity Service as part of a successful SAML assertion in PCCE? (Choose two.)
A. sAMAccountName – Logon names maintained for backward compatibility
B. user_principal – For Identifying the authentication realm of the user in the assertion sent to Cisco Identity Service
C. E-Mail Address – For the Outgoing claim type
D. Unspecified – For the Incoming name ID format
E. uid – For Identifying the authenticated user in the claim sent to the applications
Answer: BE
Question #15 (Topic: Exam A)
What defines the DialPlan on a Cisco Voice Gateway/CUBE?
A. ATR
B. voice-class
C. Voip voice
D. Dial-Peers
Answer: D
