Ann, a user, has purchased a new Android phone and is attempting to access a public hotspot. When she opens a browser, she gets a message indicating the page cannot be displayed. She notices there is a ג€?ג€ in the radio icon in the toolbar. She has verified Bluetooth is active, airplane mode is off, and tethering is turned on. She uses the cell phone to call a technician for assistance.
Which of the following is the MOST likely issue Ann is experiencing?
Answer : A
A junior Linux systems administrator needs to update system software.
Which of the following shell commands would allow the administrator to gain the necessary permissions to update the software?
Answer : A
A small business has an open wireless network so vendors can connect to the network without logging in. The business owners are concerned that a nearby company is connecting and using the wireless connection without permission.
If the small business requires that the network remain open, which of the following configuration settings should be changed to address these concerns?
Answer : C
A userג€™s computer is displaying a black screen. The technician restarts the computer, but the OS still does not load. The technician discovers the OS was patched the previous evening.
Which of the following should the technician attempt NEXT?
Answer : A
A userג€™s mobile device appears to be losing battery life rapidly and often feels warm to the touch, even when it is put away. The device is relatively new, so the user is concerned it is defective. A technician inspects the device and sees the following:
Answer : A
A Windows user is attempting to install a local printer and is unsuccessful based on permissions.
Which of the following user types BEST describes this user?
Answer : A
An end user is browsing the Internet when multiple browser pages open by themselves. The user notices the PC is running slowly, even while not browsing the
Internet.
Which of the following actions should the user take?
Answer : B
A desktop technician is attempting to upgrade several machines to Windows 10. After realizing there is only one disc for the installation, the technician decides to upgrade over the network.
Which of the following boot methods initiates such an upgrade?
Answer : D
A network administrator wants to plan a major OS upgrade of the router, which acts as a default gateway in an organization. The administrator has documented the purpose of the change, scoped the change, and completed a comprehensive risk analysis.
Which of the following is an important part of the change request process for which the administrator still must plan?
Answer : B
A company brings in contractors several times a year to perform inventory, and the contractors use company-supplied laptops. The companyג€™s security policy states that once the inventory is completed, the contractors should not be able to log in to the laptops until the next inventory.
Which of the following BEST enforces this policy?
Answer : B
A wireless access point is going to be configured in a small office located in a crowded building.
Which of the following should the installation technician perform to increase the security of the wireless network? (Choose two.)
Answer : AE
A technician is installing Windows 7 64-bit OS on a VM but keeps getting errors. The specifications for the machine are:
✑ Two 1GHz CPUs
✑ 2GB of memory
✑ 15GB hard drive
800 ֳ— 600 screen resolution
Answer : C
A technician is working on a userג€™s workstation and notices a lot of unknown processes running in the background. The user informs the technician that an application was recently downloaded from the Internet.
Which of the following types of infection does the user MOST likely have?
Answer : C
Which of the following features has undergone the most significant changes from Windows 7 to Windows 10 and greatly simplified the operating system installation process?
Answer : A