Apple SUP-2026 - Apple Device Support Exam
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Total 90 questions
Question #6 (Topic: Exam A)
Your personal device is signed in to both your Managed Apple Account and your unmanaged Apple Account.
Which of these data types remains under your control?
Which of these data types remains under your control?
A. Work-related email
B. Organization assigned apps
C. Documents stored in iCloud Drive
D. Organization data and documents
Answer: C
Question #7 (Topic: Exam A)
Which two data types can be included only when you create an encrypted iPhone backup to a Mac? (Choose two.)
A. Device passcode
B. Saved passwords
C. Wallet
D. Face ID
E. Wi-Fi settings
Answer: BE
Question #8 (Topic: Exam A)
Which iPhone setting should you choose to restore iPhone to factory settings?
A. Erase All Content and Settings
B. Device Wipe
C. Return to Service
D. Reset All Settings
Answer: A
Question #9 (Topic: Exam A)
You need to reset a user password on Mac but you can’t log in. You enter macOS Recovery and open Terminal.
How can you use Terminal to reset the user password?
How can you use Terminal to reset the user password?
A. Use the passwd command to reset the user password.
B. Use the resetpassword command to reset the user password.
C. Launch Disk Utility directly from Terminal.
D. Modify Secure Boot settings to allow local account recovery.
Answer: B
Question #10 (Topic: Exam A)
A Custom App on your iPad continues to quit unexpectedly after a recent iPadOS update. The app developer requests detailed logs to determine the cause of the issue.
What can you use to obtain this information?
What can you use to obtain this information?
A. Apple Diagnostics
B. Sysdiagnose
C. System Information
D. Recovery logs
Answer: B
