Salesforce Certified Associate - Certified Associate Exam
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Total 77 questions
Question #6 (Topic: Exam A)
Which Salesforce role should help companies increase campaign effectiveness, reengage inactive customers, and grow their customer base?
A. Marketer
B. Designer
C. Consultant
Answer: A
Question #7 (Topic: Exam A)
A Salesforce standard profile end user is looking for specific information on an Opportunity record page. They are overwhelmed by the required scrolling to see the page.
What can the user do to simplify the page?
What can the user do to simplify the page?
A. Collapse detail sections.
B. Remove activities.
C. Change page layout assignment.
Answer: A
Question #8 (Topic: Exam A)
A Salesforce associate wants a visual summary of opportunities in a list view. The associate would like to summarize, filter, and move opportunities along the pipeline.
What should they do to meet this requirement?
What should they do to meet this requirement?
A. Create an Opportunities Kanban View.
B. Create an Opportunity List View.
C. Create an Opportunity Summary report.
Answer: A
Question #9 (Topic: Exam A)
A Salesforce associate is using Global Search to find a record but does not remember the exact name of the record they want to find.
What should the associate use to search for the record?
What should the associate use to search for the record?
A. Wildcards and operators
B. List View for each object
C. Object Manager
Answer: A
Question #10 (Topic: Exam A)
A Salesforce associate recently relocated from Get Cloudy Consulting’s San Francisco office to its new London office. The associate wants to change their personal work hours information in the Salesforce org to reflect their new time zone.
Which method is easiest to change these settings?
Which method is easiest to change these settings?
A. Submit a case with Salesforce support
B. My Personal Information > Language & Time Zone
C. Go to Setup > Company Information > Default Time Zone
Answer: B
