Which three points of sale (POS) operations can you void? Each correct answer presents a complete solution.
Answer : ACE
You need to ensure that all returns over $25.00 for purchases paid by credit cards are reviewed and approved.
What should you do?
Answer : B
References:
https://docs.microsoft.com/en-us/dynamicsax-2012/appuser-itpro/configuring-parameters-and-initial-settings-call-center
You are a cashier working on a point of sale (POS) register at a retail store.
Your shift ends in the middle of the business day and you must report the cash in your drawer.
You need to count your cash drawer in the back office.
What should you perform first?
Answer : C
A sales order has the detailed status set to Open order.
What does it mean?
Answer : D
You start using the order holds feature for your store.
Which two values can you set against a hold code? Each correct answer presents a complete solution.
Answer : AB
References:
https://docs.microsoft.com/en-us/dynamics365/unified-operations/retail/work-with-order-holds
You start using the order holds for your store.
What is the purpose of the minimum score parameter?
Answer : A
You plan to run the installment billing process for your company. You process a credit card payment.
Which two actions will occur? Each correct answer presents a complete solution.
Answer : AD
References:
https://docs.microsoft.com/en-us/dynamicsax-2012/appuser-itpro/work-with-installment-billing
You receive a box of returned items from a customer. After inspecting the items, you determine that an item is damaged.
You need to send a new item to the customer.
What should you do?
Answer : C
Which three activities occur when you perform a customer merge? Each correct answer presents a complete solution.
Answer : ADE
You are configuring a screen layout for a modern point of sale (MPOS) register by using the Screen layout designer.
You need to configure the screen layout to display the following transaction details:
-> the current customer
-> each item as the items are added to the transaction
-> the transaction total
Which three items should you add? Each correct answer presents a complete solution.
Answer : ADE
You are labeling retail products of various sizes.
You need to create a label that is neither size nor color specific.
Which type of label should you create?
Answer : C
References:
https://docs.microsoft.com/en-us/dynamicsax-2012/appuser-itpro/create-and-print-labels-overview
You are configuring data distribution. You set up a channel profile to enable retail communication. You create the channel database groups.
You need to complete the data distribution and publish data to the retail stores.
What should you do?
Answer : A
You are configuring bar codes.
What is the purpose of the bar code mask?
Answer : B
You are configuring a visual profile for a new point of sale (POS).
Which three features are controlled by the visual profile configuration? Each correct answer presents a complete solution.
Answer : CDE
References:
https://docs.microsoft.com/en-us/dynamicsax-2012/appuser-itpro/set-up-visual-profiles