Microsoft Dynamics 365 customer engagement Online Deployment v10.0 (MB2-715)

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Total 90 questions

You are the sales manager for a company that has more than 15,000 employees.
You plan to purchase Microsoft Dynamics 365 for your company, although only 750 seats will be required. Management wants all Microsoft Dynamics 365 users to have access to all
Microsoft Dynamics 365 applications.
Based on this criteria, which licensing option should you select?

  • A. Enterprise Edition with APPS-based Licensing
  • B. Enterprise Edition with Plan-based Licensing
  • C. Business Edition with Plan-based Licensing
  • D. Business Edition with APPS-based Licensing


Answer : D

You are a system administrator. Staff at your company are reporting that when they load private documents into the Microsoft Dynamics 365 integration with Microsoft SharePoint, other staff members can access those documents.
You need to implement a solution that allows staff to save documents using Microsoft
Dynamics 365 so that documents can only be seen by the owner.
What should you do?

  • A. Configure OneDrive for Business integration with Microsoft Dynamics 365.
  • B. Run Microsoft SharePoint Integration Wizard, and change the settings.
  • C. Change the privacy-related privileges in Microsoft Dynamics 365.
  • D. Change the Office Graph document settings in Microsoft Dynamics 365.


Answer : A

You are a system administrator at Contoso, Inc.
You need to ensure that administrative notifications for your production instance are also sent to your external partner.
What should you do?

  • A. Add the external partner to the deployment administrators group.
  • B. Create an Office 365 group and forward notifications to the group.
  • C. Create a security group and forward notifications to the group.
  • D. Add the external partner as an additional recipient on the production instance.


Answer : C

Your organization has all staff on an E5 Microsoft Office 365 SKU and an Enterprise Plan 1 for Microsoft Dynamics 365.
You need to integrate Microsoft Office 365 Groups with Microsoft Dynamics 365 so that staff can view documents in a shared workspace.
What are two requirements for performing this integration? Each correct answer presents part of the solution.

  • A. Each user must have Exchange Mailbox.
  • B. OneNote integration must be enabled.
  • C. Server-based Microsoft SharePoint integration must be enabled.
  • D. Microsoft OneDrive for Business integration must be enabled.


Answer : A,B

You have a sandbox instance being used for development purposes at your organization.
The URL for this instance https://contosoSBXDEV.crm.dynamics.com.
The instance will now be used to test third-party ISV Solutions.
You need to ensure that the instance URL will be
https://contosoISVtesting.crm.dynamics.com.
How can you accomplish this goal?

  • A. Edit the URL on the tenant properties.
  • B. Create a new instance with the new URL.
  • C. Edit the URL on the instance properties.
  • D. Enable domain name on the tenant properties.


Answer : C

You are the system administrator for your company.
You need to deploy an instance to be used when testing third-party the instance after testing is completed.
Which type of instance should you use to accomplish this goal?

  • A. preview
  • B. sandbox
  • C. development
  • D. production


Answer : D

You are a system administrator for an organization that relies solely on an ISV solution for
Microsoft Dynamics 365.
Your instances are scheduled to be updated.
What are two approaches for this update? Each correct answer presents part of the solution.

  • A. Test the update in your sandbox environments prior to updating production.
  • B. Contact your ISV provider, and follow their recommendation for this update.
  • C. Update production. With an ISV solution, there is no need to go through a test process.
  • D. Import the updated version of the ISV solution prior to the update of your instance.


Answer : A,D

You are a system administrator.
Your organization relies on significant customization that may break in an upcoming update. Your Microsoft Dynamics 365 is currently up to date.
You want to delay any updates for now.
What are your options?

  • A. Update the instance now without full testing, and address bugs as they arise.
  • B. Skip all updates until the customizations have been updated to the latest version.
  • C. Skip up to one update, and have the customizations updated for the following version.
  • D. Skip up to two updates, and have the customizations updated for the following version.


Answer : A

You are a Microsoft Dynamics 365 system administrator.
Your organization has acquired a new company in another region, and you need to deploy a production instance for the company's users.
Which statement is true regarding working with multiple instances?

  • A. Available storage is shared across all instances.
  • B. AH instances must be deployed on the same region.
  • C. Users can only access one production instance.
  • D. Data from all instances is stored on the same database.


Answer : A

You are an administrator for Microsoft Dynamics 365.
When accessing Microsoft Dynamics 365 in the browser on a phone, a user does not see the same fields as when accessing it on a desktop browser.
What should you do?

  • A. In the Main form, ensure the needed sections are enabled for phones.
  • B. In the Main form, ensure the needed fields are enabled for phones.
  • C. In the security roles, ensure the user has privileges for Microsoft Dynamics 365 for mobile.
  • D. In the Mobile Express form, ensure the needed fields have been added to the form.


Answer : A

You are a system administrator using Microsoft Dynamics 365.
You have recently scheduled and approved an update on your production instance. Testing on a sandbox instance indicates that more time is needed before the production instance is ready for the update.
Which two statements regarding scheduling updates are true? Each correct answer presents a complete solution.

  • A. A scheduled and approved update can be changed by any user with the correct privileges.
  • B. A scheduled and approved update can be changed only by the user who approved it.
  • C. A scheduled but not approved update can be changed.
  • D. A scheduled and approved update cannot be changed.


Answer : A,B

You are the network administrator for your company.
Management wants to deploy Microsoft Dynamics 365 for the sales division. The company has more than 2 million records, currently stored on-premises, that need to be migrated to
Microsoft Dynamics 365. The technology director wants you to utilize the Data Loader service for the migration process for the fastest possible migration.
What is a prerequisite for running the Data Loader service in this instance?

  • A. The data must be cleansed before using the Import Data Wizard to migrate it to the cloud.
  • B. Third-party tools must be installed in order to migrate the data with the Data Loader service.
  • C. The data set must reside in Azure on the same data center that hosts the company's Microsoft Dynamics 365 instance.
  • D. The data must first be converted to CSV files before uploading it with the Import Data Wizard.


Answer : A

Microsoft Dynamics 36b and Skype for Business are implemented at your company.
You recently became system administrator, and you notice that the Skype for Business presence is not displaying in Microsoft Dynamics 365.
What should you do in Microsoft Dynamics 365 to resolve this issue?

  • A. Enable country/region code prefixing.
  • B. Select the provider for Click-to-Call.
  • C. Change user settings for the security roles.
  • D. Enable presence for the system.


Answer : B

You are an administrator for an organization that uses Microsoft Dynamics 365 and
Microsoft Dynamics for Outlook.
Some of your users have indicated that their personal notes for their contacts in Outlook appear in Microsoft Dynamics 365 for everyone to read.
How should you ensure that personal notes in Outlook are not shared in Microsoft
Dynamics 365?

  • A. As the system administrator, configure the Synchronization Fields settings to not include the Notes field in Outlook,
  • B. Instruct the users to configure their Synchronization Fields settings to not include the Notes field in Outlook.
  • C. instruct the users to configure their Synchronization Fields settings to only do a one-way sync from Microsoft Dynamics 365 to the notes field in Outlook.
  • D. As the system administrator, configure the Synchronization Fields settings to only do a one-way sync from Microsoft Dynamics 365 to the Notes field in Outlook-


Answer : B

Your organization has decided to take advantage of the Microsoft Dynamics 365 for
Outlook App.
What should you do to ensure the app is automatically added to the Outlook account of all eligible users?

  • A. Use Group Policy in Active Directory and automatically install the app for the eligible users.
  • B. In Microsoft Dynamics 365 Settings > Microsoft Dynamics 365 App for Outlook, add the app to all eligible users.
  • C. In Microsoft Dynamics 365f go to App Source, search for the Microsoft Dynamics 365 App for Outlook, and install it from App Source.
  • D. Assign all eligible users proper privileges to use the app in Microsoft Dynamics 365 and instruct them where to download and install the app.


Answer : C

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Total 90 questions